
Frequently asked questions.
General Questions
Q: What is mobile auto detailing?
A: Mobile auto detailing means we bring the car wash and detailing shop directly to your location—whether it’s your home, office, or dealership. We arrive with water, power, and professional equipment so you don’t need to provide anything.
Q: What areas do you serve?
A: We provide mobile detailing throughout Palm Beach County, including West Palm Beach, Loxahatchee, Wellington, Royal Palm Beach, Jupiter, Boynton Beach, Boca Raton, and up to Stuart, Florida.
Q: How do I book an appointment?
A: You can book directly through our website whipnwash.com, call us, or send a message through Google Business or social media. Same-day and next-day appointments may be available depending on our schedule.
Service Questions
Q: What’s the difference between a wash, wax, and full detail?
A:
Basic Wash: Exterior hand wash, wheel cleaning, tire shine, quick interior vacuum.
Wax: Adds a protective shine layer to your paint after a wash. Helps repel dirt and water.
Full Detail: Complete inside and outside service including deep vacuuming, shampooing, leather conditioning, clay bar, polishing, and waxing.
Q: Do you offer ceramic coating?
A: Yes! We provide glass coatings, paint sealants, and ceramic coatings that protect your vehicle for months or years, depending on the package.
Q: Do you offer specialty services like headlight restoration or engine bay cleaning?
A: Absolutely. We specialize in:
Headlight restoration (removing haze/yellowing, restoring clarity).
Engine bay cleaning (safe degreasing and detailing).
Leather restoration and conditioning.
Glass ceramic coating for windshields and windows.
Q: How long does a detail take?
A: Depending on the service:
Basic wash: 30–45 minutes
Wash + wax: 1–1.5 hours
Full interior/exterior detail: 2–4 hours
Ceramic coating: 4–8 hours (vehicle must cure after application)
Pricing & Payment
Q: How much does a car detail cost?
A: Pricing depends on vehicle size and service type:
Sedans start around $65–$85
SUVs and trucks start around $85–$120
Premium services (wax, sealant, ceramic coating, headlight restoration) are add-ons.
Q: Do you charge travel fees?
A: In most cases, no travel fee if you’re in Palm Beach County. For service outside this area (like Stuart), a small fee may apply.
Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, Zelle, Cash App, and Apple Pay.
Dealership & Business Clients
Q: Do you work with dealerships?
A: Yes, we offer on-call or monthly detailing packages for dealerships, buy-here-pay-here lots, and fleet owners. Our packages can include weekly wash/wax, showroom prep, and ceramic coating services for higher-end vehicles.
Q: Can you detail company vehicles or fleets?
A: Definitely. We provide fleet detailing services to keep company cars, vans, or trucks looking professional and well-maintained.
Technical & Care Questions
Q: Will detailing remove scratches?
A: Light scratches and swirl marks can often be reduced or removed with polishing and paint correction. Deeper scratches may require professional body shop repair.
Q: Is detailing safe for new cars?
A: Yes! Regular detailing protects your investment, even if your car is brand new. Ceramic coating or waxing is especially recommended to preserve paint.
Q: How often should I get my car detailed?
A: Most customers schedule:
Basic wash: Weekly or bi-weekly
Full detail: Every 3–6 months
Ceramic coating: Every 1–3 years depending on package
Q: Do you use my water or electricity?
A: No. We are fully self-contained with a water tank, generator, and pressure washer, so you don’t need to provide anything.
Policies & Other Questions
Q: What if it rains on my appointment day?
A: We monitor the weather closely. If heavy rain is expected, we’ll reschedule at no extra cost. Light rain may not affect certain services like interior detailing.
Q: Do I need to be present during the detail?
A: No, as long as we can access the vehicle. Many customers book while at work or running errands.
Q: Are your products safe for pets and kids?
A: Yes, we use professional-grade, eco-friendly cleaners that are safe once dry.
Q: Do you guarantee your work?
A: Yes. Customer satisfaction is our top priority. If something doesn’t meet your expectations, we’ll make it right.